Overview
Brazil, Telecom, Big Company
Central active contact with the employee and direct supervisor to question the use of the vehicle out of work and undue consumption, generating reports of the contacts with access the calls to the managers
Solution / Scope
Tailor made solutions and Outsourcing of customer processes
Terms of Use
Definition of clear parameters of correct use of the vehicle and fuel.
Active Contact
Based on the parameters is extracted list of offenders and made the active contact with them for questioning.
Pedagogical Scale and Reports
Application of pedagogical scale or even just cause for recurring cases, with provision of technical reports to prove and follow-up reports of the contacts.
Results
Reduction of fuel consumption and misuse of vehicles.
Reduction of recurrence of infractions and fines.
Reduced due to proven cause and effect layoffs.
Great control over the use of vehicles.
